We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugin, we will be happy to provide a full refund within 7 days of the original upgrade date.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

You are within the first 7 days of the purchase of the plugin.
Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions.
You have attempted to resolve your issue(s) with our support team by opening a support ticket through the "Contact Us" in the plugin’s admin settings.
No refunds will be granted after the first 7 days of the original purchase whatsoever.
Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us first.
Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
Refunds will not be granted if you simply decide not to use the plugin.

By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.

Frequently Asked Questions

Is there a setup fee?

No. There are no setup fees on any of our plans.

Can I cancel my account at any time?

Yes, if you ever decide that Yasr - Yet Another Stars Rating isn't the best plugin for your business, simply cancel your account from your Account panel.

What's the time span for your contracts?

All plans are month-to-month unless you subscribe for an annual or lifetime plan.

Do you offer any discounted plans?

Yes, as you can see in the table!

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time.

What payment methods are accepted?

We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.

Do you offer refunds?

Yes we do! We stand behind the quality of our product and will refund 100% of your money if you experience an issue that makes the plugin unusable and we are unable to resolve it.

Do I get updates for the premium plugin?

Yes! Automatic updates to our premium plugin are available free of charge as long as you stay our paying customer.

Do you offer support if I need help?

Yes! Top-notch customer support for our paid customers is key for a quality product, so we'll do our very best to resolve any issues you encounter via our support page.

I have other pre-sale questions, can you help?

Yes! You can ask us any question writing at this link.

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